RIDGE LIMO SERVICE INFORMATION
Service Terms & Cancellation Policy
These general terms explain the quote, reservation, trip-change, cancellation, vehicle, and passenger expectations associated with Ridge Limo services.
Effective September 19, 2026
Quotes and Reservations
A website or phone inquiry is a request for information. A reservation is confirmed only after Ridge Limo reviews the itinerary, confirms availability and pricing, and communicates that the booking is accepted.
Trip Information
The customer is responsible for providing accurate pickup and destination locations, dates, requested times, passenger counts, contact information, flight or event details, luggage needs, stops, and other requirements. Changes may affect availability, vehicle choice, timing, or price.
Pricing and Payment
Pricing is provided for the itinerary described at the time of the quote. Additional stops, schedule changes, waiting time, route changes, parking, tolls, special requests, or other trip changes may affect the final amount. Payment instructions and any required deposit will be provided during booking.
Cancellations and Changes
Cancellation, rescheduling, refund, and no-show terms may vary by trip and will be provided with the booking details. Contact Ridge Limo as soon as possible about a change. A request to change a reservation is not accepted until Ridge Limo confirms it.
Vehicle Availability
Vehicle requests are subject to availability. Ridge Limo will confirm the vehicle or appropriate option for the reservation. Photos and general descriptions do not guarantee a specific configuration, capacity, amenity, or model year.
Passenger Conduct and Property
Passengers are expected to follow reasonable safety instructions and respect the vehicle. The booking party may be responsible for damage, excessive cleaning, prohibited conduct, or other costs caused by passengers, subject to the terms communicated for the reservation.
Timing, Delays, and Travel Conditions
Ridge Limo plans service using the information available, but traffic, weather, road closures, flight changes, security procedures, mechanical issues, and other circumstances may affect travel. Customers should provide appropriate schedule margins for airports and time-sensitive events.
Luggage and Personal Items
Passengers should disclose significant luggage or equipment needs before booking. Customers are responsible for personal belongings. Contact Ridge Limo promptly about an item believed to have been left in a vehicle.
Website Use and Information
Website content is provided for general information and may be updated. Unauthorized misuse of the website, forms, branding, images, or systems is prohibited.
Questions and Governing Terms
The specific terms provided with a confirmed booking control that reservation if they differ from general website information. Questions may be sent to info@ridgelimo.com or discussed by calling 908-630-0990.